Return & Refund Policy – Shine Cult

Return & Refund Policy

At Shine Cult, customer satisfaction is our priority. We strive to deliver high-quality imitation jewelry and fashion accessories.

This policy explains the conditions under which customers can request returns, exchanges, or refunds.

Customers may request a return if:

• The item received is damaged or defective
• The item received is incorrect

Return requests must be raised within:

48 hours of delivery

For hygiene and safety reasons, certain products may not be eligible for return, including:

• Earrings
• Used jewelry
• Customized items

To initiate a return:

If approved, return instructions will be provided.

Once the returned item is received and inspected, refunds will be processed.

Refunds are typically issued within:

5 – 7 business days

Refunds will be processed through the original payment method used during checkout.

Customers must share clear photos or videos of damaged items to help us investigate the issue.

Shine Cult reserves the right to reject return requests in cases of misuse or fraudulent claims.

For returns or refunds:

Phone: +91 7772000134